David W.
Super thrilled with Aztec, they are our hero. We are not local to Florida and found them on the internet. Their postings were very informative and so I called them with our printer problem. Sure enough I got connected to James. He right away took ownership of the problem and spent quite some time trouble shooting with me. After a while, the conversation turned to a replacement printer but I was adamant that we really needed the same type of printer. Again, without hesitation and understanding our printing needs he said he could probably get his hands on the same type of printer that I could buy as a replacement. He said he would call me back. I was cautiously optimistic. Sure enough he followed thru and was able to source the printer I needed. Without hesitation we purchased it. Paid quite a bit for shipping since we are on the west coast but it was worth it. Credit to James and his team who took the time to help without the expectation of getting paid anything. Such customer service does seem to exist anymore except for at Aztec. If you have any type of printer need and not sure where to turn, do not hesitate to reach out to these guys. You will save yourself a lot of grief!
James was very personable and knew exactly which copier would best suit my business and my budget! He made the whole process very easy and stress-free. His support staff was also very nice and quick in helping with all of the paperwork. I highly recommend Aztec Office of FL!
I have been in business for many years and have dealt with many vendors for all my office needs (Phones, Computers, Furniture, Copiers, Printers and Supplies). Never have I come across a company who cares as much as Aztec. I am leasing a Canon copier from Aztec and recently signed up for another Canon machine. I have also switched to purchasing my consumable supplies (Ink/toner and Laser Printer Supplies) to Aztec from Staples. They are less expensive.
Sales, Customer Service, Billing and most of all Service are prompt and professional. They respond to our machine and IT issues quickly and go beyond our expectations. Very refreshing to find a company who cares as much as Aztec does. I wish I could give them more than a 5 star review. If you need a copier, printer, scanner or fax please be sure to contact these guys.
We’ve had our Canon printer from Xerographics for a few years & it continues to be an incredible machine. We are very happy with it! I called it in for servicing today – Lou from service was wonderful and sent Charles out the same afternoon – he was equally awesome. You guys are fantastic!!